Ⅱ. Main body
1. Leadership
1-1. Management philosophy
1) Do they have mission?
① Evaluation
Evaluation(I ): very good ( ) good ( v) average ( ) bad ( ) very bad ( )
Evaluation(E): very good ( ) good (v ) average ( ) bad ( ) very bad ( )
② Reason
▷We will focus our energy on performing services that are consistent with our mission by de-centralizing authority, empow
Ⅰ. 개요
1987년 6월 항쟁과 6.29선언 직후 폭발한 노동자대투쟁은 정복국가/약탈국가와 발전국가의 전통을 가지고 있는 한국의 국가를 민주국가로 변모시키고, 역사상 최초로 이 땅에서도 복지국가를 탄생하게 하는 결정적 계기를 조성했다. 이 시기에 그간 일반국민과 노동계급의 생존 및 복지문제를
2.3 Methods used for restoration
Firstly, a water purification system using gravel contact oxidation process was installed to clean the water. The system located in Young-dong 2 gyo was the first to utilize the gravel contact oxidation process in Korea. It uses a media like gravel and artificially maximize the natural purification process like precipitation, absorption and decomposition by
evaluation as the porch etc. It is based on "the belief that products should be designed to reflect customers' desires and tastes" (Hauser & Clausing, 1988) It also is reported to increase cross functional integration within organizations using it, especially between marketing, engineering and manufacturing.
The basic structure is a table with "Whats" as the labels on the left and "Hows" acros
evaluation as the porch etc. It is based on "the belief that products should be designed to reflect customers' desires and tastes" (Hauser & Clausing, 1988) It also is reported to increase cross functional integration within organizations using it, especially between marketing, engineering and manufacturing.
The basic structure is a table with "Whats" as the labels on the left and "Hows" acros
evaluated regularly. Pigeon lacks of structured measurement system and we can raise the necessity of balanced performance measurement. When Pigeon measures their competence and improve them, they can move forward particularly toward world.
Introduction and Development of BSC
The balanced score card has four perspectives; financial, inner business, customer, and innovation and learning perspec
evaluated Nokia’s brand value as 8th in the world in 2010. In fact, it had been ranked in top 5 for past several years, but fell this year.
Nokia established absolute brand image in the global mobile phone market because it built up consistent image. It conquers the market through the low price products, but at the same time Nokia maintained the top grade high-technology in its business ̵
Ⅱ. MP 분석 : Evaluating Performance at McDonald's
① 맥도날드 사의 현재 상황
1998년 이후 체계적인 판매로 인한 지속적인 성장에도 불구하고 이사진들은 몇 개의 불만에 대해 여전히 걱정을 하였다.
바로 전년도, 맥도날드 사는 전 세계 3만개가 넘는 레스토랑에 변하기 쉬운 고객의 욕구에 따라가고 반
3) Quality Function Deployment
Objectives tree로는 각각의 항목에 대한 중요도를 알 수 없기 때문에 소비자 요구조건들에 점수를 매기기 위하여 Quality Function Deployment를 진행하였다.
3-1)consumer requirements & design requirements
(소비자 요구조건 & 디자인 요구조건 )
Design Requirements
기능성
보온 및 보냉
3) Preference of customer
The quality of coffee in the coffee store is very important. However, the difference in coffee quality among coffee brands is now decreasing. Customers visit coffee stores to enjoy a certain atmosphere and space of store as well as simply drinking coffee. In this aspect, the interior of The Coffee Bean & Tea Leaf is lacking compared to Caffe Bene with respect to comfort